Terms and Conditions of Sale
The following are our terms and conditions for the sale of goods that will govern any contract for sale that is entered into between both parties. Please read these terms and retain a copy.
To make a purchase
All purchasers must be over the age of 18 and resident in the UK. Deliveries are to the UK only.
Just browse through our website and click on the products you wish to add to your basket and then when you have finished proceed to the checkout. You will be asked to sign in and create an account before being able to proceed to the payment screen.
– Payment terms are immediate at point of order.
– Ownership of the goods will transfer to you upon clearance of funds.
– All purchasers must be resident in the UK.
– Deliveries are to the UK only.
All our prices are subject to change. Errors and omissions excepted. Prices on our website are displayed exclusive of VAT. Certain items such as safety boots are currently exempt from VAT.
Damaged or Defective Goods
Our goods should reach you free from any manufacturing defects either in materials or workmanship. You should inspect the goods upon receipt for any signs of defects or damage. If you find any fault or defect you must inform us as soon as possible in order that we may arrange for their return. If it is proved that the goods were faulty or defective prior to shipping to you, we will replace the goods or refund you in full. Goods are not sold for any particular purpose even if implied on the website. Any implied terms and conditions and warranties relating to the quality of or fitness of purpose of the goods are excluded. We cannot be held liable to the purchaser for any direct or consequential loss and/or expense (including loss of profit) suffered by the purchaser arising out of breach of contract by the seller. In the event of any breach of contract by the seller within this contract, the remedies of the purchaser shall be limited to damages and under no circumstance shall the liability of the seller exceed the price of the goods.
Unfortunately, we cannot be held responsible for goods not fitting, as all manufacturers fit and sizes vary. If you need to exchange the goods you may do this through our returns procedure.
All returns will require a returns authorisation number obtainable by either emailing our sales team or telephoning the helpline number. If goods are received back without an appropriate returns number they will be refused by our goods inwards team.
Goods must be returned in their original undamaged packaging and in their original condition in order that a replacement may be issued or credit given. Goods should be returned no later than seven days after receipt (unless a fault develops after this time, within the warranty period).
The buyer is liable for any postage or carriage costs incurred in returning the goods. You should retain any proof of postage as evidence of return. Goods that are returned that are inspected by the seller and found to be used or damaged will be refused for credit and returned to the buyer.
To ensure the returns process is operates smoothly, please ensure that you provide the invoice number of the goods to be returned, your contact details, the details of the goods to be returned and the reason(s) for return.
The returns document will be emailed or posted to you for you to enclose with the goods.
All credit card transactions are handled by STRIPE and buyer’s card information is not stored or used by the seller. Further details of the policies of STRIPE will be available on their website.